Pezholio

28 May, 2009

Rate my teachers and customer feedback

Posted by: Pez In: Council Stuff

I’m probably late on this, but, courtesy of a blog post from Mr Fraser Henderson, I’ve spotted Rate My Teachers, a crowdsourced site that allows kids to, as the name suggests, rate their teachers.

Pupils get the opportunity to rate their teachers based on easiness, helpfulness, clarity and popularity, as well as give a bit of a comment on the teacher themselves.

After posting up on Twitter about this, @paulocanning pointed out that it wasn’t well-liked by teachers, and it’s blocked by most school web filters. I can kind of see their reasoning, but I think schools are missing a trick.

OK, yeah, kids can sometimes be cruel, but sometimes, they can also have insight and, at the end of the day (as much as schools might claim otherwise), they’re receiving a service. Why not embrace this technology (and moderate it, the site gives people the opportunity to apply to be moderators) and give pupils the opportunity to give feedback on the service they receive? Obviously, you’ll get a few nasty comments, but these can be deleted by the moderator.

And, besides, even if Rate my teachers is blocked at school, (as pointed out by @pigsonthewing) kids have internet at home and on their mobile phones, so what’s to stop them using those channels? Why not embrace it, rather than ignore it and (shock, horror!) treat the kids like adults? You’ll get the kind of insight and feedback that a million school inspectors couldn’t provide.

(It’d be nice if it had an API though)

3 Responses to "Rate my teachers and customer feedback"

2 | Steve

June 4th, 2009 at 8:45 pm

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yup. And kids are still a bit daft too. Thats why there are still kids.
All the teachers I know have really great ratings on Rate my Teacher…… I er….. wonder why that might be… well written, and perfectly reasoned reviews.

Also, the new head of e-learning at a school “up the road” told me he’s too busy to twitter. Pointed out that I’m too busy bashing this nail into the wall with my head to use a hammer, but then, he is more clever than what I am.

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